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You searched Library Catalogue - Title: Style guide the best selling guide to English usage / John Grimond
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Call Number (WOU)
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SP CEMBA 2011 16
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Author
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Lau, Judy Siew Ching
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Title
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A study on labour productivity improvement in precision manufacturing plant / Lau Judy Siew Ching
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Abstract
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The study was conducted in one major precision manufacturing plant supporting aerospace
and oil and gas industries in mostly highly complex, low mix and low volume product mix.
The study aims to gain understanding of labour productivity issues faced by Company X in
face of soaring wages and manpower shortages to fulfil the niche industry’s needs.The
Labour productivity Index (LPI) was used to measures and track labour productivity
progress. Employee survey questionnaire was conducted to access existing workforce’s
level of engagement and factors effecting engagement level. The study used timesheet
record to track how operators and technicians was utilizing their time on the line, which
was later used to construct equipment Time Utilization Model.
Survey finding indicates low engagement level with pay related issues and career growth as
main drawback. This finding is correlated with low initial LPI score at the time. Based
on Time Utilization Model, more than 60% of time was spent on unproductive activities
with key losses due to idling time and setup loss. A Solution Assessment Attractiveness
(SAA) system was used to rate potential solution based on cost, impact and complexity
criteria. It is essential to prioritize resources to optimize productivity gain in the shortest
time when both the capital and labour factor was already heavily taxed.
Over the period of the study, both the engagement level and LPI has increased as indicated
by higher survey and LPI score. Most of the gain can be attributed to single factor which
is reduction in idling time losses. LPI improves much more than the level of engagement
improvement, indicating that a larger part of gain is due to operational improvement
activities.
The study reveals the over-dependency to foreign workers to sustain operation, posing both
strategic and cost risk to existing operating model. In a longer term, this study strongly
suggests that the management to pursue higher degree of automation and technology
integration to reduce reliance on manual labour work in order to stay competitive vis-à-vis
intra-national and international competitors.
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Notes
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Final project report submitted in partial fulfilment of the requirements for the Degree of Master of Business Administration (CeMBA)
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Publisher/Year
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Penang : School of Business and Administration, Wawasan Open University, 2011
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Physical Description
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89 p.; 30 cm.
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Subject
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Wawasan Open University -- Dissertations
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Subject
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Manufacturing -- Labor productivity
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