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You searched Library Catalogue - Title: New York : Oxford University Press, 2000.
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Call Number (WOU)
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SP CEMBA 2016 49
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Author
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Yong, Kwee Kiang
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Title
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The study of the factors that will improve the quality by reducing errors in packaging processes in company XYZ / Yong Kwee Kiang.
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Abstract
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This paper research intends to study how to improve quality in a food manufacturing
company in Johor by reducing errors in the packaging processes. Therefore, the objective
is to determine the significant of four factors (training on date printing procedure, using
the correct outer-bag design size for specific use, machine adjustment and standard
operating procedure (SOP) instructions) through a quantitative method using survey
questionnaire responded by 65 participants. Data collections were analysed using
descriptive and statistical analysis. The study revealed that the hypotheses training and
machine adjustment were supported while both identifying and using the correct-outerbag
design size for specific use and SOP instructions were not supported. The research
study also described on ISO 9001:2015 and lean manufacturing concepts as an
improvement on quality. Recommendations are provided on correcting the lack of outerbag
design size identification and on SOP instructions and explanation on the importance
of training and its benefits that leads to quality improvement.
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Notes
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Final project report submitted in partial fulfilment of the requirements for the Degree of Master of Business Administration (CeMBA)
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Publisher/Year
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Penang : School of Business and Administration, Wawasan Open University, 2016
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Physical Description
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1 online resource ( 101 pages) : illustrations, text file, PDF.
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Subject
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Food manufacturing
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Subject
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Packaging
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