Sort by: Pub Date (author) Title Author Call Number Pub Date (title) Ascending Descending

None DISTED Hospitality Library DISTED Main Library RC Ipoh Library RC Johor Bahru Library RC Kuala Lumpur Library RC Kuching Library WOU HQ Main Library

You searched Library Catalogue - Publisher: Aliran Publications,

Records 1 through 2 of 2 1 full items(2) marc Add To Subset Remove From Subset Select to add record to cart Number Available: 2 Available At: Disted Main Library Author Gallagher, Richard S. Title The customer service survival kit : : what to say to defuse even the worst customer situations / Richard S. Gallagher ; foreword by Carol Roth. Publisher/Year New York : AMACOM American Management Association, [2013] Extended Info Summary Table of Contents Author Notes Excerpt Barnes & Noble   2 full items(1) marc Add To Subset Remove From Subset Select to add record to cart Number Available: 1 Available At: Disted Main Library Author Gallagher, Richard S. Title What to say to a porcupine: : 20 humorous tales that get to the heart of great customer service / Richard S Gallagher Publisher/Year New York: American Management Association, 2008 Extended Info Summary Table of Contents Author Notes Excerpt Barnes & Noble

---

Advanced search

Tips

	Words:	Search type:
		Anywhere Author Title Subject ISBN
AND OR NOT		Anywhere Author Title Subject ISBN
AND OR NOT		Anywhere Author Title Subject ISBN
Database:	Library Catalogue
Location Filter:	All Libraries WOU Main Library RC Ipoh Library RC Johor Bahru Library RC Kuala Lumpur Library RC Kuching Library DISTED Main Library DISTED Hospitality Library