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You searched Library Catalogue - Subject: Customer satisfaction.
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Call Number (WOU)
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SP CEMBA 2017 75
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Author
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Wong, Kok Loong
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Title
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Performance indicators enhancing job satisfaction in Multinational Organization Malaysia / Wong Kok Loong
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Abstract
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This paper aims to determine the indicator of performance evaluation system practices on
employee job satisfaction and loyalty of Manufacturing Industry in Malaysia.
50 questionnaires were given to employees in the selected semiconductor manufacturer in
Penang, Malaysia. Survey sampling technique was being used as it is low cost method to
collect data from a large group of population. Besides that, the questions which designed to
asked about an investigated topic, which can enhance flexibility in data analysis. Data were
analyzed with the use of statistical analysis techniques. This article will assist reader in understanding performance appraisal system indicator which has significant influence towards high employee job satisfaction and loyalty with primary data disregard most conventional practices of using secondary data.
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Notes
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Final project report submitted in partial fulfilment of the requirements for the Degree of Master of Business Administration (CeMBA)
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Publisher/Year
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Penang : School of Business and Administration, Wawasan Open University, 2017
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Subject
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Work satisfaction.
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