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You searched Library Catalogue - Subject: Customer satisfaction
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Chow, Kong Fatt
Title
An empirical study of 5 star hotels on hospitality sustainable performance/ Chow Kong Fatt.
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Penang : School of Business Administration, Wawasan Open University, 2023.
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Fenich, George G.
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Meetings, expositions, events, and conventions : an introduction to the industry/ George G. Fenich.
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Boston : Pearson Education Limited, 2016.
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Fenich, George G.
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Planning and management of meetings, expositions, events and conventions / George G. Fenich.
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Boston : Pearson Education , 2015.
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Fenich, George G.
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Meetings, expositions, events, and conventions : an introduction to the industry/ George G. Fenich.
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Boston : Pearson, 2012.
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Chon, Kye-Sung (Kaye)
Title
Welcome to hospitality: : an introduction / Kaye (Kye-Sung) Chon, Thomas A. Maier.
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Australia: Delmar Cengage Learning, 2010.
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