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Record 1 of 1 You searched Library Catalogue - Title: customer service survival kit : what to say to defuse even the worst customer situations / Richard S. Gallagher ; foreword by Carol Roth. Author Dewan Bandaraya Kuala Lumpur Title Laporan Tahunan 1998 Imprint Kuala Lumpur Dewan Bandaraya Kuala Lumpur 1998 Description 197p. 25cm. Extended Info Search Google Search Altavista Items 1 - 1 / 1   Location Call Number Copy Barcode Status 1 Disted Main Library HT169 M32D515 0 013576 Available Select for cart    This item cannot be reserved online

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