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You searched Library Catalogue - Title: study on the relevancy of flexible working for the IT Department of XYZ (M) Sdn Bhd / William Pan Kar Yee
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Call Number (WOU)
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SP CEMBA 2015 31
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Author
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Loo, Siew Pine
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Title
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Big five factors influencing employees' voice behavior among non-executive employees of SME in Prai, Penang, Malaysia / Loo Siew Pine
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Abstract
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This research examined the relationship between the Big Five factors (openness to experience, conscientiousness, extraversion, agreeableness and neuroticism) and employees' voice behavior among non-executive employees of SME in Prai, Penang, Malaysia. The independent variables are the Big Five factors while the dependent variable is employees' voice behavior. The hypothesized relationship between the Big Five factors and employees' voice behavior is based on a logical argument that those who demonstrate Big Five factors would be positively and negatively related to employees' voice behavior to their superior. The theories that support the theoretical framework is a theory of individual difference in task and contextual performance. A total of 292 questionnaires were distributed to non-executive employees of a SME in Prai, Penang. The questionnaires were distributed from the end of March to the middle of April and 108 usable questionnaires were returned yielding a usable response rate of 74 percent. The collected data were analyzed statistically using multivariate statistics. Factor analysis, reliability analysis, descriptive analysis, correlational analysis, and multiple regression analysis were used as the bases of analyses. The study results only indicated that agreeableness and neuroticism among the five independent variables were significantly related to employees' voice behavior, but positively significant, which did not support the hypotheses of the study. Therefore, all the hypotheses were not supported by the study results. This study has contributed theoretical implications for academics and practical implications for managers in this area of study. Theoretically, this research has contributed to the literature on the Big Five factors and employees' voice behavior. Practically, practitioners of SMEs should implement policies to cater to the needs of understanding about Big Five factors and recognition in individual difference, which determine the level of influence in employees' voice behavior, and consequently contribute to the employees’ contribution in ideas, innovation and improvement for a SME. Limitations of the study and suggestions were also laid out in this as for future research references. In conclusion, this research revealed the growing importance of the Big Five factors influencing employees' voice behavior among non-executive employees of SME in Prai, Penang, Malaysia.
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Notes
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Final project report submitted in partial fulfilment of the requirements for the Degree of Master of Business Administration (CeMBA).
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Publisher/Year
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Penang : School of Business and Administration, Wawasan Open University, 2015.
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Subject
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Staff behavoir
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