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You searched Library Catalogue - Title: Study skills : discover how to easily learn anything in the most effective & time efficient ways possible / Ace McCloud.
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Author Zeithaml, Valarie A.
Title Service marketing : integrating customer focus across the firm/ Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremler.
Publisher/Year New York : McGraw Hill Education, 2018.
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Author Christensen, Clayton M.
Title Competing against luck : the story of innovation and customer choice / Clayton M. Christense, Taddy Hall, Karen Dillon and David S. Duncan.
Publisher/Year Broadway, New York : HarperCollins, 2016.
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Author Teh, Hui Pheng
Title Factors influences the acceptance level of Customers Relationship Management (CRM) implementation among managers in Agricultural chemical Malaysia (ACM) / Teh Hui Pheng
Publisher/Year Penang : School of Business and Administration, Wawasan Open University, 2014.


 
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Author Harris, Elaine K.
Title Customer service : a practical approach / Elaine K. Harris.
Publisher/Year England : Pearson, 2014.
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Author Gallagher, Richard S.
Title The customer service survival kit : : what to say to defuse even the worst customer situations / Richard S. Gallagher ; foreword by Carol Roth.
Publisher/Year New York : AMACOM American Management Association, [2013]
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