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You searched Library Catalogue - Title: Study skills : discover how to easily learn anything in the most effective & time efficient ways possible / Ace McCloud.
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Author
Zeithaml, Valarie A.
Title
Service marketing : integrating customer focus across
the
firm/ Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremler.
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New York : McGraw Hill Education, 2018.
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Christensen, Clayton M.
Title
Competing against luck :
the
story of innovation and customer choice / Clayton M. Christense, Taddy Hall, Karen Dillon and David S. Duncan.
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Broadway, New York : HarperCollins, 2016.
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Teh, Hui Pheng
Title
Factors influences
the
acceptance level of Customers Relationship Management (CRM) implementation among managers
in
Agricultural chemical Malaysia (ACM) / Teh Hui Pheng
Publisher/Year
Penang : School of Business and Administration, Wawasan Open University, 2014.
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Harris, Elaine K.
Title
Customer service : a practical approach / Elaine K. Harris.
Publisher/Year
England : Pearson, 2014.
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Gallagher, Richard S.
Title
The
customer service survival kit : : what
to
say
to
defuse even
the
worst customer situations / Richard S. Gallagher ; foreword by Carol Roth.
Publisher/Year
New York : AMACOM American Management Association, [2013]
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