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Call Number (WOU)	HC79.C6 A94 2008eb
Call Number (DISTED)	HC79.C6 A94 2008eb
Author	Azevedo, Abaete de
Title	Customer obsession [e-book] : how to acquire, retain, and grow customers in the new age of relationship marketing / Abaete de Azevedo and Ricardo Pomeranz
Notes	Title from PDF title page (viewed on Jan. 11, 2009)
Notes	Includes bibliographical references (p. 217-220) and index
Publisher/Year	New York : McGraw-Hill, c2008
Subject	Consumers
Subject	Marketing
Subject	Customer relations
Full Text	View Ebscohost e-Books Collection here here
Extended Info	Summary Author Notes Barnes & Noble