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Author Thurai, Raj Chellamuthu
Title Service quality and customer satisfaction in retail shop at shopping mall (The Weld). / Thurai Raj Chellamuthu.
Publisher/Year Penang : School of Business and Administration, Wawasan Open University, 2018.


 
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Author Ngiam, Hang Siang
Title Customers satisfaction affecting local sales revenue of an office furniture manufacturing In Malaysia (ABC Sdn. Bhd.) / Ngiam Hang Siang.
Publisher/Year Penang : School of Business and Administration, Wawasan Open University, 2018.


 
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Author Chew, Yih Ching
Title Driving force customer satisfaction of online banking e-loyalty. / Chew Yih Ching.
Publisher/Year Penang : School of Business and Administration, Wawasan Open University, 2018.


 
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Author Tan, Kee Teng
Title An empirical study on students' intended discretionary collaborative behaviours (IDCB) in Wawasan Open University (WOU) / Tan Kee Teng
Publisher/Year Penang : School of Business and Administration, Wawasan Open University, 2011


 
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Author Tan, Heng Leang
Title Determinants of customer satisfaction and its implication for future improvement : a case study / Tan Heng Leang
Publisher/Year Penang : School of Business and Administration, Wawasan Open University, 2010


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