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You searched Library Catalogue - Title: team learning assistant workbook / Sandra Deacon Carr ... [et al.]
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Hoffman, K. Douglas
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Services marketing : concepts strategies & cases / K. Douglas Hoffman and John E.G. Bateson.
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Austalia: Cengage Learning, 2017 .
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Bateson, John E. G.
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Services marketing / John E.G. Bateson and K. Douglas Hoffman
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Australia : South-Western Cengage Learning, 2011
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Hoffman, K. Douglas
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Services marketing : concepts, strategies and cases / K. Douglas Hoffman and John E. G. Bateson
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Mason : Thomson/ South-Western, 2006
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Bateson, John E. G
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Managing services marketing : text and readings / John E.G.Bateson and K. Douglas Hoffman
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Ohio : Thomson/ South- Western, 1999
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