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You searched Library Catalogue - Author: Leonard, Elmore
Call Number (WOU)
HD9980.5 .Y68 2008eb
Call Number (DISTED)
HD9980.5 .Y68 2008eb
Author
Young, Laurie
Title
From products to services [e-book] : insight and experience from companies which have embraced the service economy / Laurie Young
Notes
Includes bibliographical references (p. [345]-346) and index
Publisher/Year
Chichester, England ; Hoboken, NJ : John Wiley & Sons, c2008
Physical Description
x, 353 p. : ill. ; 24 cm
Subject
Service industries
Subject
Customer services
Subject
New products
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