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You searched Library Catalogue - Author: Beckham, David
Author
Zeithaml, Valarie A.
Title
Services marketing intergrating customer focus across the firm / Valarie A. Zeithaml , Mary Jo Bitner and Dwayne D. Gremler
Edition
5th ed.
Description
xxvii, 708 p.: ill.; 26 cm.
Extended Info
Summary
Table of Contents
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HD9980.5 Z45 2006
1
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0000017238
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0000005315
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0000017241
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HD9980.5 Z45 2006
1
0000017242
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