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You searched Library Catalogue - Title: TOEIC official test-preparation guide / Bo Arbogast ...[et al.]
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Daffy, Chris,
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Creating customer loyalty : build lasting loyalty using customer experience management / Chris Daffy.
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© 2019.
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Teh, Hui Pheng
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Factors influences the acceptance level of Customers Relationship Management (CRM) implementation among managers in Agricultural chemical Malaysia (ACM) / Teh Hui Pheng
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Penang : School of Business and Administration, Wawasan Open University, 2014.
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Peppers, Don.
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Extreme trust : honesty as a competitive advantage / Don Peppers and Martha Rogers.
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New York : Portfolio/Penguin, 2012.
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Aun, Michael.
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It's the customer, stupid!: : 34 wake-up calls to help you stay client-focused / Michael Aun.
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Kumar, V.
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Customer relationship management : a databased approach / V. Kumar and Werner J. Reinartz
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Hoboken, N.J. : Wiley, 2006
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