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Record 1 of 1 You searched Library Catalogue - Subject: Project management. Author Gallagher, Richard S. author. Title The customer service survival kit : what to say to defuse even the worst customer situations / Richard S. Gallagher ; foreword by Carol Roth. Extended Info Summary Table of Contents Author Notes Excerpt Barnes & Noble Items 1 - 2 / 2   Location Call Number Copy Barcode Status 1 Disted Main Library HF5415.5 G162 2013 1 021951 Available Select for cart    This item cannot be reserved online 2 Disted Main Library HF5415.5 G162 2013 2 021952 Available Select for cart    This item cannot be reserved online

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