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You searched Library Catalogue - Title: Accounting for decision making and control / Jerold L. Zimmerman
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Evenson, Renee,
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Customer service management training 101 : quick
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easy techniques that get great results / Renee Evenson.
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New York : AMACOM, 2011.
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Gabbott, Mark
Title
Contemporary services marketing management: : a reader
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London: The Dryden Press, 1997
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Understanding services management : intergrating marketing, organisation behaviour, operations
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human resourse management / William J. Glynn
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James G. Barnes (eds)
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New Delhi : Prentice-Hall of India, 1995
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