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You searched Library Catalogue - Title: Ramage's prize
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Call Number (WOU)
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SP CEMBA 2018 95
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Author
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Pui, Swee Khoon
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Title
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Utilization of bed management system in improving the admission efficiency in a private hospital / Pui Swee Khoon.
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Abstract
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The aim of this project to study the utilization of Bed Management System (BMS) in improving the admission efficiency in a private hospital. This study was conducted to compare the admission waiting time before (July 2013 till Dec 2015) and after (Jan 2016 till June 2018) the implementation of the BMS. The latest generations of web-based bed management and tracking system were specifically designed to manage and track available beds real-time and current inpatient status. This system was implemented on 1 January 2016 in one of the private hospitals in Ipoh. This user-friendly, the hassle-free system is used to track and assign an appropriate bed for patients immediately on admission. Users at various units in the hospital will be able to effectively communicate and collaborate at all stages of patient’s treatment from admission to discharge. It helps various departments to run their process smoothly. The system had proven to be effective, save time and increase productivity upon its implementation. The main result of implementation the BMS was doubling the number of patient waiting for admission was reduced from 20.57 minutes to 50.47 minutes. This had significantly helped to cope with our increase in a number of inpatients, more efficient and productive and subsequently translated to higher revenues recorded after implementation of BMS. The number of inpatients have increased by 9% from 63,595 in year July 2013 till 2015 to 58,315 in the year 2016 till June 2018. Besides that, the bed occupancy rate also increases from 89.79% to 90% which led the average length stay for inpatient reduce from 3.97 days to 3.67 days. By implementing this system to the hospital environment, inpatient cases can be managed systematically, and various departments can achieve an average process time better than their objective target.
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Notes
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Final project report submitted in partial fulfilment of the requirements for the Degree of Master of Business Administration (CeMBA).
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Publisher/Year
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Penang : School of Business and Administration, Wawasan Open University, 2018.
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Subject
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Private hospital -- Malaysia.
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