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Bly, Robert W
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The Encyclopedia of business letters, fax memos, and e-mail / Robert W. Bly
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Petaling Jaya : Advantage Quest Publications, 2006
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Van Huss, Susie H
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Basic letter and memo writing / Susie H. Van Huss
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Mason, Ohio : Thomson/South-Western, 2005
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Author
Ballenger, Grady
Title
Office guide to business letters, memos and reports
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New York: Macmillan, 1994
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