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You searched Library Catalogue - Title: successful leadership development program how to build it and how to keep it going / Jo-Ann C. Byrne and Richard T. Rees
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Author Lucas, Robert W.
Title Customer service : skills for success / Robert W.Lucas.
Publisher/Year New York : McGraw Hill, 2015.
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Author Wellington, Pat
Title Effective customer care / Pat Wellington.
Publisher/Year London : Kogan Page , 2010.
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Author Doole, Isobel
Title Understanding and managing customers
Publisher/Year Harlow, England: Prentice Hall/Financial Times, 2005
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Author Wilson, Charles
Title Profitable customers: : how to identify, develop and retain them
Publisher/Year London: Kogan Page, 1996
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Author Eunson, Baden
Title Communicating with customers
Publisher/Year Brisbane: John Wiley, 1995
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