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You searched Library Catalogue - Author: Wong, Hin Chow
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Call Number (WOU)
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SP CEMBA 2010
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Author
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Teoh, See Wie
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Title
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Are we happy yet? job satisfactiion and commitment among health care worker in community clinics. / Teoh, See Wie
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Abstract
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This study examines the current job satisfaction level, job commitment and the
relationship between job commitments with the predictors of job satisfaction among
health care worker in community clinic. It also examines if the age has moderating
effect in the relationship between the job commitments with the predictors for job
satisfaction. 141 staffs from various community clinics voluntarily participated in the
study. Data were gathered by survey questionnaire that consisted of a series of
psychometrically sound scales to examine the various variables in the study. To analyse
the responses from the questionnaire, hierarchical regression analysis was used. The
result suggested that the health care workers were satisfied and committed on their
current job. The most significant factors to motivate employees were working condition,
pay and benefit. Both of these factors had significant positive relationship statistically
with general job satisfaction. In the other hand, none of the predicting factors had
significant relationship with job commitment. Age factor had significant moderating
effect on the relationship of satisfaction towards managerial issue and working condition
with the affective commitment. The findings of this study indicate that the motivational
needs of health care employee is still situated at the low level of Maslow’s motivational
needs pyramid, which is belongingness level. This study also indicates that the
community health care workers have similar organisation behaviour, which is consistent
to custodial model. Pay and benefit is the important attractions to continue motivate
them. This result indicates that the Ministry of Health should focus to strengthen the
current satisfaction on belongingness level, and help to push the satisfaction need to
higher level to attained longer and sustainable satisfaction.
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Notes
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Final project report submitted in partial fulfilment of the requirements for the Degree of Master of Business Administration (CeMBA)
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Publisher/Year
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Penang : School of Business and Administration, Wawasan Open University, 2010
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Physical Description
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91 p.; 30 cm.
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Subject
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Wawasan Open University -- Dissertations
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