| Tag |
In 1 |
In 2 |
Data |
| 090 | 0 | 0 | \a SP CEMBA 2020 22 |
| 100 | 1 | | \a Chong, Pei Wai \e author. |
| 245 | 1 | 2 | \a A study on factors determining customer satisfaction in retail industry for Hyper Market in Ipoh City / \c Chong Pei Wai. |
| 264 | | 0 | \a Penang : \b School of Business and Administration, Wawasan Open University, \c 2020. |
| 300 | | | \a 1 online resource (55 pages) : illustrations, text file, PDF. |
| 336 | | | \a text \2 rdacontent |
| 337 | | | \a computer \2 rdamedia |
| 338 | | | \a online resource \2 rdacarrier |
| 500 | | | \a Final project report submitted in partial fulfilment of the requirements for the Degree of Master of Business Administration (CEMBA). |
| 502 | | | \a Thesis and project report collections. \b CEMBA \c Wawasan Open University (WOU). |
| 520 | 3 | | \a Slow growth and intense competition in retail markets in recent years increase the need for the retailers to understand the determinants of customer satisfaction. Therefore, Customer satisfaction and loyalty are very important for Malaysia Hypermarket operator to develop the strategies to continue stay competitive in the long run. |
| 610 | 2 | 0 | \a Wawasan Open University \x Dissertations. |
| 650 | 0 | 0 | \a Retail trade \x Management. |