| Tag |
In 1 |
In 2 |
Data |
| 020 | | | \a 9780136087427 |
| 090 | | | \a HD62.15 S955 2009 |
| 100 | 1 | | \a Summers, Donna C. S. |
| 245 | 1 | 0 | \a Quality management \b creating and sustaining organizational effectiveness / \c Donna C.S. Summers |
| 250 | | | \a 2nd ed. |
| 260 | | | \a Upper Saddle River, N.J.: \b Pearson Prentice Hall, \c 2009 |
| 300 | | | \a xiv, 574 p. : \b ill. ; \c 24 cm. |
| 504 | | | \a Includes bibliographical references and index |
| 650 | | 0 | \a Total quality management |
| 650 | | 0 | \a Total quality control |
| 650 | | 0 | \a Organizational effectiveness |