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You searched Library Catalogue - Title: Study skills in English [Audio cassette]
Author Zeithaml, Valarie A.
Title Services marketing intergrating customer focus across the firm / Valarie A. Zeithaml , Mary Jo Bitner and Dwayne D. Gremler
Edition 6th ed.
Imprint New York : McGraw- Hill, 2013
Description xxvii, 642 p. : ill.; 26 cm.
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Items 1 - 3 / 3
  Location Call Number Copy Barcode Status

1 HQ Library-General Collection HD9980.5 Z45 2013 1 0000021813 Available
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2 RCIpoh-General Collection HD9980.5 Z45 2013 3 0000025138 Available
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3 RCKL-General Collection HD9980.5 Z45 2013 1 0000021861 Available
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