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You searched Library Catalogue - Author: Lengefeld, Uelaine A
Author Finch, Lloyd C
Title Telephone courtesy & customer service / Lloyd C. Finch
Edition 3rd ed.
Imprint Boston : Thomson, 2000
Description vi, 106 p.: ill.; 26 cm.
Extended Info Summary
Table of Contents
Barnes & Noble
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1 HQ Library-General Collection BJ2193 F492 2000 1 0000001276 Available
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