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You searched Library Catalogue - Publisher: Palgrave,
Call Number (WOU) SP CEMBA 2011 44
Author Ganapathy, Shubash Shander
Title Burnout amongst doctors in Malaysian general hospitals / Shubash Shander A/L Ganapathy
Abstract Medical care is a form a human service sector, serving and taking care of those who are ill. Caring for the ill together with the high responsibility predisposes medical professional to burnout. Burnout has been shown to have ill effects on the health of the professionals and the patients under their care. The objective of this study is to study the prevalence of burnout and the differences in burnout among medical officers in two hospitals in Malaysia. This study also aims to study the local demographic characteristics and risk factors associated with burnout. A cross sectional survey was carried out in 2 government hospitals, Kuala Lumpur General Hospital (KLGH) and Hospital Sultanah Aminah Johor Baru (HSAJB). A total of 100 medical officers were randomly selected to participate from each hospital. The prevalence of high burnout among medical officers was found to be 59% at HSAJB and 43% at KLGH. No demographic characteristic was found to be associated with high burnout. Increasing number of active oncall was found to be significantly associated with high work burnout in KLGH. The lack of own choice of department placement was associated with high client burnout. Lack of intention to further study and unsuccessful transfer requests were also significantly associated with burnout. 74.5% of the medical officers had an intention to quit their current job in the next 2 years and this was found to have a significant association with high burnout. High workload, long working hours and lack of staff appear to be the main complains by these medical officers. Urgent measures need to be taken to address these issues to ensure a higher job satisfaction and retention of medical officers in government service.
Notes Final project report submitted in partial fulfilment of the requirements for the Degree of Master of Business Administration (CeMBA)
Publisher/Year Penang : School of Business and Administration, Wawasan Open University, 2011
Physical Description 83 p.; 30 cm.
Subject Wawasan Open University -- Dissertations
Subject Job satisfaction -- Malaysia
Subject Medical officers -- Job statisfaction -- Malaysia

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