Abstract
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The increasing number of the dissatisfied teachers and the loss of interest in the
teaching profession in ABC Management, if not addressed immediately, will affect
the education of the young generation adversely. Thus, investigating teacher job
satisfaction at ABC Management is important and identifying the factors may
minimize the dissatisfaction of teachers and increase teacher retention. The study
investigated the effect of the critical factors of teacher job satisfaction and determine
the impact of the teacher job satisfaction on employee loyalty in ABC Management.
Satisfaction factors are empowerment, supervision working conditions, rewards and,
training and development.
A questionnaire survey involving 112 childcare teachers from ABC Management
was conducted. A series of one-way analyses of variance revealed statistically
significant differences on teacher job satisfaction or employee loyalty based on
length of service or basic salary. This study indicated that there were significant
correlations between all satisfaction factors and teacher job satisfaction. Rewards
showed the strongest and positive relationship with teacher job satisfaction, followed
by supervision, empowerment, training and development, and working conditions.
Results from the Pearson Correlations analysis on satisfaction factors and employee
loyalty showed that there were significant correlation between all satisfaction factors
and employee loyalty except working conditions. Rewards showed the strongest
relationship with employee loyalty. Hierarchical multiple regression for the
influence of satisfaction factors on teacher job satisfaction revealed rewards,
empowerment and, training and development – were statistically significant
predictors of teacher job satisfaction.Rewards was the best predictor in teacher job
satisfaction. Another hierarchical multiple analysis where demographic variables and
satisfaction factors were controlled, results showed that rewards and teacher job
satisfaction were statistically significant predictors of employee loyalty. Teacher job
satisfaction only partially mediated the relationship between satisfaction factors and
employee loyalty, it recorded a higher beta value than rewards. Results from the
regression analysis for the influence of demographic variables on employee loyalty
demonstrated that age significantly predicted in employee loyalty.
Attention to rewards, empowerment and, training and development, can reduce
the job dissatisfaction often experienced by childcare teachers. This has the potential
to solve the problem of high turnover, which lowers the school effectiveness and
puts young children at risk.
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