You searched Library Catalogue - Title: Services management: an integrated approach
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1   Servant leadership and organisational commitment among CIMB bank executives in Penang, Malaysia / Lim Si Wei
1   Service and governance quality of Malaysian local authorities A survey of two city councils / Hazman Shah Abdullah.
1   Service attributes influencing customer choice of bank in Penang. / Choong Yong Choo
1   Service delivery (CD-ROM) / ITIL
1   The service-dominant logic of marketing dialog, debate and directions / Roberth F. Lusch and Stephen L. Vargo
1   Service learning as pedagogy in early childhood education theory, research and practice / edited by Kelly L. Heider.
1   Service learning as pedagogy in early childhood education : theory, research, and practice / Kelly L. Heider, editor.
2   Service management operations, strategy, and information technology / James A. Fitzsimmons and Mona J. Fitzsimmons
1   Service management operations, strategy and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons and Sanjeev Bordoloi.
1   Service marketing integrating customer focus across the firm/ Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremler.
1   Service mining framework and application / Wei-Lun Chang.
1   Service operations management : improving service delivery
1   Service operations management : improving service delivery / Robert Johnston and Graham Clark.
1   Service-oriented architecture compass business value, planning, and enterprise roadmap / Norbert Bieberstein ... [et al.]
1   Service quality and customer satisfaction in retail shop at shopping mall (The Weld). / Thurai Raj Chellamuthu.

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